Are you a Site Reliability Engineer seeking a new interesting challenge?
If your answer is yes, its your lucky day so keep reading, it can be just what you''re looking for!
WHAT WILL YOU DO?
We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks:
Adhere to agreed SLAs
Working with users to troubleshoot and resolve issues in the various customer applications. Providing a high-level of service and responsiveness to users.
Diagnose and resolve customer inquiries and technical issues related to operating platforms and products in production environment.
Ensure all issues are resolved or escalated to the proper resources to resolve in a timely fashion. Additionally, this individual will manage communications to customers at all levels to maintain positive relationships
Utilize information tools, training and experience to provide high level of customer satisfaction
Document all the issue resolution and application knowledge as per the defined standards.
WHAT ARE WE LOOKING FOR?
+ 8 years of experience
Java Support responsibilities include debugging and troubleshooting java based applications.
Proven hands-on Software/Application support with core Java, micro services, and MongoDB.
Troubleshooting and the ability to delve deeply into technical details & acquire/create the necessary
knowledge to effectively troubleshoot and repair of the applications
Knowledge Splunk, VictorsOps, Appdynamics, ELK stack web automation like selenium and ability to learn new tools and technologies.
Experience with public Cloud providers, including Amazon Web Services or Microsoft Azure architecture, tools, and Cloud methodologies.
Good to have knowledge on Python, Docker, Kubernetes, Grafana, Jenkins, Git
Fluent English
WHERE AND WHEN?
WHAT CAN WE OFFER YOU?
WHO ARE WE?
Tata Consultancy Services (TCS) is an Information Technology (IT) company founded in 1968 as part of the Indian Tata Group and is one of the top 3 technology companies globally
With a presence in 55 countries and more than 600,000 employees, TCS is considered one of the 10 best companies to work for worldwide in 2024 according to the Top Employers Institute
TCS Spain started operations in 2001 and currently has a diverse workforce that collaborates with the main Spanish and multinational companies
TCS Spain has been certified as a Top Employer 2024 and has also been chosen as one of the 100 Best Companies to Work for in Spain in 2024 according to Forbes
Among the portfolio of services, TCS has information technology services, asset-based solutions, global consulting, engineering and industrial services, digital solutions and services, application maintenance and development, quality assurance and testing services, IT