Added: 2025-05-14 14:26.00
Updated: 2025-05-22 03:33.26

IT Application Support Specialist - Operations

Schuttrange , Luxembourg, Luxembourg

Type: n/a

Category: Customer Service & Support

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Requirements: English
Company: Lombard Odier
Region: Schuttrange , Luxembourg

A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents.

With a history spanning over 225 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions.

Rethink Everything is our philosophy it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients.

IT Application Support Specialist - Operations

Within the IT Operations department of the Technologies & Operations unit, the Operations Application Support department provides expertise on all the tools used by back-office / Operations teams. This team operates from Luxembourg and Geneva offices.

YOUR ROLE

  • Provide technical and functional expertise for back-office applications (banking operations)

  • Identify, resolve and troubleshoot all issues that come to the team

  • Actively contribute to the resolution of tickets according to the assigned application scope and ensure their follow-up with Development teams

  • Ensure maximum application availability and find quick solutions to Operations teams requests

  • Train internal and external users on the applications

  • Ensure regular contact with our partners.

  • YOUR PROFILE

  • Master''s degree in computer science, economics, business or equivalent

  • A minimum of 3 years'' experience as a Junior Business Analyst in the banking sector or in a similar role

  • Basic knowledge of the banking operations (payments, order execution and invoicing; securities settlements, reconciliation)

  • Ability to analyze, sum up, and make proposals

  • Good team spirit with a pronounced taste for customer contact

  • Sense of responsibility and ability to work independently with a minimum of supervision

  • Fluency in French and English (spoken and written).

  • NB: Please be aware that in accordance with the current law and job requirements, the selected candidate will be requested to provide a criminal record (section 3)

    Our Maisons DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication.

    As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maisons DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy.

    It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.

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