Requirements: English
Company: Sparagus
Logistics & IT Support
Location: brussels
Languages Required: Fluent in French and English
Background: ICT/Logistics
Position Overview
We are seeking a Support Officer with Logistics Experience to join our IT operations team. The successful candidate will play a key role in supporting the deployment, maintenance, and logistical coordination of IT equipment and related services. The role demands a proactive and well-organized professional with solid technical skills, logistical insight, and the ability to communicate effectively in both French and English.
Key Responsibilities
IT Equipment Handling & Deployment
- Prepare and package desktops, hybrid devices, tablets, and other IT equipment for delivery.
- Install and set up IT devices (desktops, hybrids, tablets) in accordance with user and system requirements.
- Conduct inspections of incoming IT materials to ensure compliance with purchase orders and quality standards.
Inventory and Logistics Management
- Maintain precise administrative records and inventory databases.
- Manage physical inventories and ensure optimal stock levels.
- Schedule, coordinate, and monitor delivery plans for IT assets.
- Assist with logistical tracking and the receipt of hardware and software orders.
Operational & User Support
- Provide basic support to users, including hardware and software troubleshooting.
- Evaluate and handle straightforward user requests within the RFC (Request for Change) domain.
- Participate in the development of workload and resource planning for logistics operations.
- Execute decommissioning activities for obsolete or surplus equipment.
Team Collaboration & Communication
- Work as part of a cohesive team of Logistic Support Assistants (LSAs).
- Deliver diversified IT and logistical support to internal users.
- Maintain clear communication within the team and with end-users to ensure smooth service delivery.
Required Qualifications and Skills
- Education: Degree or diploma in IT, logistics, or a related field.
- Experience: Previous experience in a similar support/logistics role is essential.
Technical Skills:
- Good understanding of IT consumer products (e.g., desktops, tablets).
- Familiarity with IT service management tools and inventory tracking systems.
- Language Proficiency: Fluent in both French and English (oral and written).
Soft Skills:
- Strong organizational and time-management abilities.
- Excellent communication and problem-solving skills.
- High degree of autonomy and reliability.