Requirements: English
Company: DHL Supply Chain
Region: Valencia , Valencian Community
Join to apply for the LLP - Carrier Manager role at DHL Supply Chain
Key Responsibilities :
- Collaborate with LLP Operations, Planning, PCM teams, and customers to identify and secure suitable, cost-effective transportation service providers for each country, region, and lane.
- Manage KPIs for carriers, ensuring accurate recording and reporting, and support the development of corrective action plans.
- Share KPI reports regularly with carriers and establish a carrier partnership review process.
- Identify and develop new carriers to ensure capacity, cost competitiveness, and service quality.
- Ensure carriers comply with LLP and customer requirements, including quality, security, operational, and corporate standards, and are onboarded according to contractual obligations.
- Monitor carrier performance against contractual service requirements and recommend replacements if necessary.
- Develop and own the carrier strategy, aligning it with procurement activities for short, medium, and long-term objectives.
Requirements :
- Diploma or Certificate in Logistics or Freight Forwarding
- Experience in supplier, carrier, or supplier relationship management, especially maritime transport providers
- Minimum 5 years in logistics management, multi-modal transport operations, and freight forwarding
- Knowledge of carrier performance metrics and KPIs
- At least 3 years experience in Ocean Freight Forwarding, including negotiation and market analysis
- Strong customer relationship and senior account management skills
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