As a Client Advisor for Tod''s, your missions will be:
Welcome and advise international and local customers
Detect and understand the customers needs
Optimize the turnover
Promote the brands image and standards/ know the range/array of products displayed/offered
Manage the stock and optimize (inventory, deliveries, transfer etc) according to internal processes
Drive a high level of service through the development of client relationship/ Build customer loyalty
Luxury retail experience, preferably in leather goods/shoes
Dynamism, reactivity, service and result-oriented
Interest in fashion
Fluent English is essential and Dutch is essential
Other languages a plus (Italian, French, Mandarin,...)
**Please send CV attached
TODS Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship.
Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.