Requirements: English
Company: X4 Technology
Region: Varese , Lombardy
Job Title: AI Solutions Architect / Lead AI Consultant
Location: ITALY - Milan
Job Type: Full time
Contract Length: Permanent position
AI SOLUTIONS ARCHITECT / LEAD AI CONSULTANT ROLE
We are looking for an AI Solutions Architect / Lead AI Consultant to lead the design and implementation of a cutting edge-AI agent integrated with Freshdesk. This role is ideal for a strategic, technically fluent consultant experience in LLM-Based architectures, RAG pipelines, and multi-agent systems. You''ll serve as the key advisor ad architect for a custom AI system enabling knowledge retrieval ad support automation from PDFs, ERPs and support tickets.
AI Solutions Architect / Lead AI consultant - Responsibilities
- Analyse and interpret client requirements wit high theoretical rigor
- Design AI-based architectures using LMs, RAG pipelines, and multiagent frameworks.
- Evaluate off-the-shelf AI solutions versus custom implementations.
- Define a clear , scalable implementation roadmap.
- Guide integration of AI with platforms like Freshdesk, CRM, ERP.
- Consult on strategies to reduce hallucination and improve AI validation mechanisms.
- Provide technical oversight, documentation, and support internal teams.
AI Solutions Architect / Lead AI consultant - Qualifications
- Proven experience designing LLM-based solutions (OpenAI, Antropic, etc.)
- Expertise with Retrieval-Augmented Generation (RAG) vector databases (Pinecone, FIASS, Weaviate).
- Knowledge of agency-based A systems and coordination strategies
- Strong background integrating AI into enterprise systems (e.g., Freshdesk, Salesforce, Zoho).
- Familiarity with middleware, API integration, and architecture planning,
- Excellent consulting skills: technical scoping, client interaction, and stakeholder management.
- Business professional Italian and good English speaker
AI Solutions Architect / Lead AI consultant - Nice to have
- Consulting background
- Python development experience
- Experience training or mentoring on advance AI topics
Interviews: May 2025
Start Date: August 2025 latest
Direct apply or email CV to r.waithe@thex4group.com