Requirements: English
Company: TN Italy
Region: Rome , Lazio
Social network you want to login/join with:Localization Account Manager - Rome, Romecol-narrow-leftClient:Translated SrlLocation:Job Category:-EU work permit required:Yescol-narrow-rightJob Reference:37887c11eafdJob Views:2Posted:15.05.2025Expiry Date:29.06.2025col-wideJob Description:About Translated: Translated is a leading company in AI-enabled translation services.Our mission is to enable everyone to understand and be understood in their own language.Our success comes from the world''s #1 adaptive neural machine translation technology (IDC MarketScape 2022), a large network of vetted, native-speaking professional translators, and top-ranked AI-enabled translation tools (Gartner, 2022).By combining artificial intelligence and human creativity, we design innovative localization projects that help over 280,000 clients grow globally.We are seeking a Localization Account Manager to join our HQ in Rome, within the Translated AM Enterprise Team.Key responsibilities:Identify and pursue new business opportunities aligned with our values of transparency, automation, and global translation delivery.Build and maintain strategic relationships with major clients to maximize lifetime value and profitability.Understand client needs, define account goals, and share strategic plans.Partner with sales for seamless onboarding of new clients.Expand existing client relationships by proposing solutions that meet their objectives.Maintain open communication to ensure client satisfaction and anticipate issues.Ensure account profitability and retention.Deliver products and services timely.Act as communication link between clients and internal teams.Resolve client issues and manage complaints to maintain trust.Prepare reports on progress and forecasts using key metrics.Requirements:Proven experience as an enterprise/key account manager, with success in developing targeted clients at the enterprise level.Experience in the localization industry is essential.Knowledge of the industry and full sales cycle experience.Strong communication and relationship-building skills.Excellent organizational, problem-solving, and negotiation skills.Fluency in English and another language; Italian is a plus.Proficient in computer and web skills.Willingness to travel internationally.Bachelors Degree in business or related field.At least 5 years of relevant experience preferred.Experience with international teams and holding a valid passport for travel.Headquartered at Pi Campus, a nature-immersed environment with luxury villas converted into offices, fostering talent growth. Pi Campus is also a venture firm created by Translated to reinvest profits into AI startups.Benefits include gym, swimming pool, kickboxing, water aerobics, fitness, Pilates, table tennis, football, kitchen, snacks, and bonuses for healthy lifestyle choices.Learn more: https://translated.com/work-at-translated-onboardingDiversity statement: Translated embraces diversity and is committed to an inclusive environment where everyone is valued and supported to reach their full potential.#J-18808-Ljbffr