Requirements: English
Company: microTECH Global LTD
Region: Crolles , Auvergne-Rhne-Alpes
Equipment Service Technician France, Crolles (Onsiteworking required) MUST SPEAK FRENCH Provide first-line support inkey operational activities such as installation, commissioning,maintenance, and troubleshooting of technical equipment. Thetechnician plays a critical role in ensuring safety, quality, andhigh levels of customer satisfaction while actively developingtechnical skills and contributing to a collaborative teamenvironment. Key Responsibilities: - Independently performinstallation, commissioning, maintenance, and troubleshootingtasks. - Achieve a First-Time Fix Rate (FTFR) of over 95% whilemaintaining high customer satisfaction. - Maintain accurate recordsusing operational and service management tools. - Configure,operate, and perform basic analysis using system software. -Conduct basic fault-finding and escalate complex issues withinagreed timelines and SLAs. - Follow and promote health, safety, andenvironmental (HSE) best practices. - Produce clear, conciseservice reports and submit operational data. - Utilize internalprocesses and escalation channels as needed. Required Skills andExperience: - Degree or formal qualification in mechanical,electromechanical, or electronic disciplines. - Prior field serviceexperience in a related or technical industry. - Strong customerorientation and ability to align with internal procedures. -Self-driven with good problem-solving and escalation judgment. -Team player with mentoring capability. - Good verbal and writtencommunication in both local language and English. - Ability to readtechnical drawings and use relevant software tools.