Requirements: English
Company: Pluxee
Region: Issy-les-Moulineaux , le-de-France
Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.
Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.
Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.
Your next challenge
The Digital Workplace Engineer plays a critical role in driving innovation, operational efficiency, and end-user satisfaction across the organizations workplace environment. This position requires a leader with the technical expertise, strategic vision, and executional capability to deliver world-class digital workplace solutions. The role is vital in ensuring seamless collaboration, productivity enhancement, and the highest security standards for our multi-regional teams.
Key Responsibilities:
- Implementation & Continuous Improvement : Spearhead the deployment, maintenance, and continuous improvement of workplace software and hardware solutions.
- Collaboration Across Teams : Work with global, regional, and local teams to align operational capabilities with overarching corporate strategies.
- End-User Resource Optimization : Architect and optimize end-user resources (hardware, software, and access), with a focus on auditing, cost efficiency, and regulatory compliance.
- Microsoft Productivity Tools : Oversee the deployment, configuration, and lifecycle management of Microsoft productivity tools, including Office 365 services.
- Asset Management & Automation : Drive operational excellence in end-user asset management through automation, rigorous security, and auditing practices.
- Technical Issue Resolution : Rapidly diagnose and resolve technical issues within Microsoft Workplace applications, ensuring minimal downtime and maximum efficiency.
- Performance Monitoring & Reporting : Monitor performance metrics, provide actionable insights through advanced reporting, and implement optimization initiatives.
- Training Program Development : Develop and execute impactful training programs to empower employees in advanced workplace tool usage.
- Emerging Technologies Evaluation : Evaluate emerging technologies and integrate transformative solutions to enhance organizational productivity.
- Vendor Relationship Management : Strategically manage vendor relationships, negotiate contracts, and ensure the delivery of premium services.
- Documentation & Process Standardization : Standardize and refine documentation of workplace processes at the regional level, contributing to global operational frameworks.
- Workplace Strategy Implementation : Guide countries in implementing workplace strategies, co-developing tailored solutions aligned with organizational standards.
- ITIL Process Leadership : Champion ITIL processes across service management activities and enforce adherence to key performance indicators (KPIs) to maintain service excellence.
Youre a match
- +5 years of experience in workplace engineering , managing complex, multi-regional environments, and delivering impactful solutions.
- Strong expertise in Microsoft 365 administration, including Exchange Online, SharePoint, Teams, OneDrive, and Power Automate .
- Hands-on experience in endpoint management, with required expertise in Microsoft Intune ; Tanium knowledge is a plus.
- Proficiency in ITSM workflows and ServiceNow , with experience handling incident, problem, and change management .
- Advanced troubleshooting skills for Microsoft workplace applications , with experience in designing efficient deployment and support strategies.
- Solid understanding of Windows OS, patch management, endpoint security, and compliance policies .
- Experience automating workplace processes using PowerShell and Power Automate .
- Proven ability to design, implement, and manage scalable, secure, and user-friendly end-user solutions .
- Familiarity with ITIL v4 best practices and experience in change management processes .
- Ability to manage priorities in a dynami