Requirements: English
Company: Exhibition Hub
Region: Vleuten-De Meern , Utrecht
Job Title: Exhibition Assistant
Location: Utrecht
Reports To: Exhibition Manager / Assistant Exhibition Manager
Job Summary:
We are seeking friendly, enthusiastic, and professional Exhibition Assistants to join our team for existing and upcoming exhibitions. As a key part of the visitor experience, you will be responsible for ensuring guests feel welcomed, informed, and supported throughout their visit. This is a public-facing role ideal for individuals with strong communication skills, a positive attitude, and a passion for delivering excellent customer service.
Key Responsibilities:
- Greet and welcome guests upon arrival with warmth and professionalism.
- Provide information about the exhibition layout, schedules, activities (VR, Immersive Room,..), Shop and other exhibition venue facilities.
- Assist with ticket scanning, registration, and entry procedures.
- Respond to visitor inquiries and resolve any issues or concerns promptly.
- Monitor guest flow and support crowd control and safety measures.
- Coordinate with security and event staff as needed to ensure a smooth operation.
- Maintain a clean and organized guest service area.
- Distribute promotional materials or exhibition guides.
- Support special needs guests and provide accessibility assistance when required.
- Collect feedback and relay suggestions or complaints to the relevant team.
- Communicate with guests of all ages and support with technical elements (VR/Interactive Exhibits)
- Ability to upsell and use sales platforms
Skills & Qualifications:
- Prior experience in customer service, hospitality, or events is preferred.
- Excellent verbal communication and interpersonal skills.
- Friendly, professional demeanor with a proactive and solution-focused approach.
- Ability to stay calm under pressure in a fast-paced environment.
- Basic computer or tablet literacy
- Punctual, reliable, and able to work flexible hours including weekends.
- English and Dutch fluency is required, other languages are a plus.
Working Conditions:
- Standing for extended periods.
- Working across multiple areas of the venue.
- Uniform or dress code may be required.
- Training provided prior to the event.
Why Join Us?
- Be part of a dynamic, high-energy event.
- Gain valuable experience in events and customer service.
- Work alongside a supportive and passionate team.
- Make a direct impact on visitor satisfaction and event success.