Requirements: English
Company: Domp
Region: Milan , Lombardy
At Domp Farmaceutici, we are not just a pharmaceutical companywe are an innovation-driven organization with over 130 years of experience, committed to advancing science and improving human health.
We are looking for a Credit Specialist (Fixed-Term) to join our team. Reporting to the Credit Manager, this role involves managing assigned accounts to minimize overdue payments and support collection activities.
Key responsibilities include resolving disputes, reviewing credit reports, and providing recommendations on credit approvals. Strong analytical skills are essential for monitoring accounts receivable, identifying areas for improvement, and preparing reports for management.
Responsibilities:
- Responsible for monitoring and maintaining assigned accounts.
- Accountable for reducing delinquency for assigned accounts.
- Providing support to customer service regarding collection issues, client discrepancies and short payments.
- Support the critical relationship with internal and external stakeholders, specifically with Legal Firm and Credit Collectors, to provide any needed information to resolve disputed items and issues with customers.
- Daily review activity about orders on hold for reasons such as i.e. delinquent balances, balances exceeding credit limits, in order to determine whether orders can be released, or consequently set expectations as to what action items must be taken to resume shipping.
- Evaluates credit reports and other customer information and provides recommendations regarding establishment of credit within the company guidelines.
- Use Analytical skills to monitor Ageing Reports and identify problem areas and demonstrate a proactive approach to implement effective solutions.
- Produce ad hoc reports as required by manager.
Qualifications:
- Bachelor''s or Master''s degree in Economics or related fields
Required Skills :
- Good knowledge of the MS Office suite
- Familiar with SAP
Preferred Skills:
- Excellent communication and negotiation skills
- Customer orientation, strong teamwork skills, and problem-solving abilities
- Customer service mindset
- Able to work effectively in virtual and multi-disciplinary teams
- Self-motivated and positive: has a winning attitude and demonstrates a commitment to goals and personal development