Requirements: English
Company: Elemaster Group Electronic Technologies
Region: Montevecchia , Lombardy
KEY ACCOUNT - PLANNER
SITE
Eleprint Srl Montevecchia (LC)
DEPARTMENT
General services
JOB SUMMARY:
The candidate will be responsible for providing comprehensive and integrated support to strategic customers in the electronics sector. The role involves managing customer relationships, coordinating activities with suppliers, especially international ones, and ensuring smooth logistical and commercial flows. The individual will be involved in order management, pre- and post-sales assistance, and the proactive development of tailored solutions to meet customer needs.
KEY RESPONSIBILITIES:
- Manage and support existing strategic customers, maintaining the customer portfolio and handling planning, shipments, and forecasts.
- Provide administrative and logistical support, handling offers, sales documentation, and archiving.
- Coordinate order management with suppliers, particularly those from the Far East, including planning shipments and managing logistics.
- Collaborate in the management of material receipt, sales order entry, and sales invoice issuance.
- Prepare shipping notices for couriers and manage customs clearance for international shipments.
- Prepare commercial offers for customers, working closely with internal teams.
- Handle the reception of the main office switchboard and provide daily operational support.
- Issue waste management forms in compliance with company and environmental regulations.
REQUIREMENTS:
- Previous experience in a similar role, preferably in the electronics sector or in international business environments.
- Proficiency in English, both spoken and written, to communicate effectively with customers and international suppliers.
- Skills in order management, international shipments, and logistics.
- Strong problem-solving abilities and a proactive approach to developing solutions for customer issues.
- Excellent organizational skills and time management, with a strong team-oriented mindset.
- Basic knowledge of administrative processes and company document management.
- Precision, attention to detail, and a strong customer orientation.