Requirements: English
Company: Ariston Group
Region: Milan , Lombardy
Join to apply for the CRM SENIOR SPECIALIST role at Ariston GroupIn your role as Sales CRM Senior Specialist, you will be responsible for the development of the Group Sales CRM, reporting to the Group Sales Excellence Senior Director within the Group Marketing organization and collaborating closely with the Sales organization and ICT department.Responsibilities:Contribute to defining the Group priorities for Sales CRM development by engaging with main stakeholders within the organization (e.g., regional/main countries marketing & sales teams) and ICT.Support the Group Sales Excellence Senior Director in shaping the mid-term Sales CRM strategy.Manage the Sales CRM in a predominantly B2B and B2C context, identifying commonalities.Monitor standard KPIs through monthly dashboards and perform ad-hoc analysis.Train local CRM responsible personnel and update training materials.Assist markets in the proper use of Sales CRM functionalities and data.Create a CRM/Sales community to share best practices and promote tool adoption.Manage the assigned budget.Requirements:University Degree in Marketing, Information Technology, Engineering, or a related field.3-5 years of professional experience in Marketing roles.Knowledge of CRM systems and flows.Strong proficiency in Excel and PowerPoint.Knowledge of SAP C4C is a plus.Knowledge of sales processes in a B2B context is a plus.Fluent in English (professional working proficiency required); Italian is recommended; German or other languages are a plus.Good interpersonal skills, teamwork, and networking attitude.Willingness to work with different cultures and geographies, and openness to listen to people''s needs.Proactivity and curiosity.Excellent coordination and organizational skills.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionMarketingIndustriesManufacturing#J-18808-Ljbffr