Requirements: French, English
Company: portugal.xpatjobs.com
Region: Lisbon
Do you want to work for a multinational leader in the technology sector? We are currently looking for French speakers for their office in Lisbon.As a Fraud Prevention agent you will be assigned orders of web purchases which fall under the scope of doubtful integrity. It is required to review an array of data and perform an investigation leading to acceptance or cancelation of an order.Your responsibilities and impact as Fraud Prevention Agent will be:Focal goal: Identifying nefarious activityIdentify and record deviating activities, discover trends, and flag emerging issuesOutreach to costumers via phone and email Sharp and privacy-compliant conversational skills are necessary when discussing order details with bill payers and general customers. Skills, qualifications and interests you need to succeed in this role:You have a native level in FrenchYou have an excellent level of EnglishYou are a natural problem-solverYou are able to deliver deep analysis on customer dataYou can work quickly and efficiently under deadline pressureYou can work independently and under minimal supervisionYou pay great attention to detail and work accurateYou are motivated and with a positive mindsetYou are a team playerYou are client and service orientedYou are willing to stay in the country for the medium term at least (no summer or short term project!) Whats in it for you?Salary of 967 gross per month (x14 per year) + 150 bonus/month6 meal voucher per work-dayFull time job (40h/week), Monday-Sunday (Rotative shifts 7 am - 10 pm)A stable job and opportunities to grow within the companyContract as from the first day of training (training is paid 100%)A family style working environment, while benefiting from an international and multicultural companyOpportunity to work for Top companies on the marketInitial 6 months contract + 6 months + 6 months + permanent contract30 days of probation periodYour Future Company:Our partner is an international Contact Solutions provider working with leading companies and having a worldwide presence. For their client, an American multinational technology company, they are currently recruiting a French speaker for their office in Lisbon.Is this project not the best fit for you? Feel free to check our other opportunities for French speakers in Portugal or send us your CV to be considered for other projects or future opportunities.