Cargo Operations Officer
(Full time, Min. 40 hours per week with shifts based on the monthly flight schedule)
Key Responsibilities:
Preparing flight/cargo documents, coordinating service providers and preparing post-flight reports
Supervising warehouse operations, including cargo build-up
Supervising airside ramp operation, and assisting flight crew if needed
Performing customer services including cargo inquiries and investigations of any cargo irregularities or claims
Safeguarding all of Air China Cargos quality, safety and security standards on processes executed by our service providers
Communicating with both internal and external stakeholders, including agents/customers, airport cargo operations, ground handling agents, and colleagues in head offices, etc
Assisting the team in other administrative station tasks as required
Requirements:
Applicant must have full legal documentation to work in the Netherlands
Proficiency in English in a working capacity, Dutch or Chinese is a plus
Experience with basic Microsoft software is a must
Driving license and Passport is a must for future work and training
University or college graduates with certificates preferred, while open to MBO/HBO with an Aviation relevant major or aviation relevant work experience
Ability to work flexible shifts on various days and hours (including public holidays and overtime) as required by the flight schedule
Successful applicants will require a thorough security and criminal background screening by the Dutch government to obtain permission for the Schiphol Security Pass
Excellent teamwork and communication skills, as well as the ability to work under pressure and an affinity for creative problem-solving
Strong planning and organisational skills and the ability to follow company procedures and manuals
Working Location: Amsterdam Schiphol Airport
Benefits:
Competitive Remuneration: Base Salary + KPI Bonus + Monthly Transportation Allowance
Training: On-site or in China or Europe
If you are eligible and interested to this job, please send your CV in English to ams.hr@airchinacargo.com