Requirements: English
Company: JR Italy
Region: Varese , Lombardy
Social network you want to login/join with:About the Company: Within OVHcloud, the Business Unit Industry is responsible for designing and delivering server resources and infrastructures, innovating and industrializing best practices. This ensures a competitive and quality level of service while respecting the deadlines agreed with customers.About the Role: As a member of the DC Operations team and reporting to the Datacenter Manager, the DC IT/RUN maintenance Technician ensures the proper functioning of the data center infrastructure by securing equipment installation and maintenance, which guarantees the equipments continuity of service. The role requires working on-call on a rotational basis.Responsibilities:Contribute to datacenter systems architecture and provide 1st level supportOptimize racks for new serversConnect power and network cables within server and network racksWire incoming cables and networks within racks according to wiring schemesInstall or uninstall servers as directed by the DC Team Leader and operational plansAssemble and install computer hardware, including upgrading and updating serversAdhere to health and safety regulations and standardsEscalate incident tickets to Level 2 support when necessaryRespond to monitoring alerts or customer tickets by performing interventions on equipmentUpgrade servers by replacing obsolete componentsPerform curative maintenance on delivered serversTroubleshoot technical issues related to networks and serversMaintain cabling systemsReplace failed networking devices within racksImplement solutions to resolve server environment issuesMonitor and analyze server performance to ensure proper functioningUse appropriate tools and keep asset databases updated, including stock, assets, and statusAssist team members with maintenance tasks within the data centerCoordinate activities with all 24/7 teams and help improve customer relationsContribute to continuous improvement initiatives within the department, aligned with quality management standardsMaintain good customer relations and ensure customer satisfaction dailyShare information among maintenance agents and report to the Team LeaderFollow schedules and targets set by the Team LeaderQualifications:High school diploma or equivalent in electronics, IT, or maintenanceAt least 2 years of experience in a similar roleExperience building and maintaining computersRequired Skills:Strong interest in IT and computer hardwareUnderstanding of maintenance procedures and techniquesPhysically capable and flexible to work weekends, holidays, and eveningsEffective problem-solving skillsExcellent communication skills and a team-oriented attitudeOrganized, autonomous, and adaptableBasic networking knowledgeAbility to prioritize tasks and stay organizedCustomer-focused mindsetAttention to detail and solutions-oriented approachPositive, energetic, and proactive attitudePreferred Skills: Not specifiedPay range and compensation package: Not specifiedEqual Opportunity Statement: We are committed to fostering diversity and inclusivity in our workplace.#J-18808-Ljbffr