Requirements: English
Company: Bahia Principe Hotels & Resorts
Region: Palma , Balearic Islands
At Bahia Principe, we believe that true luxury is to experience happiness. We put all our effort into service excellence, genuine hospitality and constant innovation. Our purpose is to create unforgettable experiences for our guests, being highly aware of the importance of sustainable development in harmony with the environment and society at large, understanding the management of our hotels from a global perspective. We are passionate about what we do and work exemplarily through collaboration and respect in a cross-cultural environment.
About the role:
As a UX/UI Designer, your mission will be to craft digital experiences that are intuitive, accessible, and truly user-centered. Youll be involved end-to-end (from user research to final design delivery) under a Mobile First approach rooted in usability, accessibility, and business impact.
This role is about designing with purpose, solving real problems, and constantly raising the bar for what a great user experience looks like.
What will your key responsibilities be?
- Design digital experiences (web, apps, interactive displays) that are intuitive, functional, and visually compellingfrom early research to final interface deliveryusing a Mobile First approach and meeting WCAG accessibility standards.
- Apply collaborative Design Thinking processes to uncover user needs, ideate creative solutions, and validate ideas through iterative cycles of testing and refinement.
- Build, document, and maintain Design System components, ensuring consistency, scalability, and quality across products.
- Collaborate cross-functionally with Product, CRO, Development, and Marketing teams to bring ideas to life and create high-impact solutions that enhance both user experience and business performance.
- Offer a sharp, critical eye to continuously improve user journeys, design processes, and tools.
- Execute a wide range of UX processes: user research (ethnographic, heatmaps, qualitative analytics), competitor benchmarking, wireframing, interactive prototyping, mockups, and usability testing.
- Work closely with front-end developers to ensure precise implementation and contribute to the continuous improvement of usability and digital efficiency.
- Champion a user-centric mindset in every project you touch, helping the team turn complexity into clarity.
What are we looking for?
- A background in Graphic Design, Industrial Design, Audiovisual Communication, or similar, with complementary training in UX/UI.
- 25 years of experience in UX/UI design in digital environments (mobile, web, apps), ideally within agile frameworks (Agile, Kanban, Scrum) and Design Thinking cultures.
- Strong command of design tools such as Figma, Sketch, or Adobe XD.
- Advanced proficiency in prototyping and wireframing tools.
- Solid understanding of User-Centered Design principles.
- Skilled in user research: interviews, surveys, testing, and feedback loops.
- Familiarity with building and maintaining Design Systems.
- Understanding of accessibility best practices (WCAG standards).
- Advanced level of Spanish and English (written and spoken).
- A forward-thinking, curious mindset, eager to explore the potential of AI-based design tools and automated layout solutions.
- Bonus: Knowledge of HTML / CSS/ JavaScript and/or Digital Marketing.
What are we offering to you?
- A dynamic and challenging environment in an international company with expansion prospects in the coming years.
- Work-life balance policies such as a hybrid on-site/from home work or flexible work schedules.
- Flexible compensation plan with options such as health insurance, childcare or training.
- Wide range of learning and development opportunities.
- Complimentary stays at our hotels, with discounts for family and Friends.
- Mallorca-based position.