Requirements: English
Company: Grafton Recruitment
Region: Krakw , Lesser Poland Voivodeship
technologies-expected :
responsibilities :
- Design, develop, and implement solutions within Salesforce, particularly focusing on the Renewals process, Service Contracts, and automation of lifecycle management.
- Implement processes and best practices for the creation, amendment, and renewal of Service Contracts, ensuring compliance with organizational standards.
- Develop and maintain Salesforce automation, including flows, process builders, and Apex triggers, to support the full contract lifecycle.
- Create custom objects, fields, workflows, and integrations related to the Renewals function, ensuring seamless data flow and reporting capabilities.
- Collaborate with Customer Success, Sales, and Operations teams to identify and implement system enhancements that support contract renewals, customer retention, and improved customer experience.
- Ensure data accuracy and integrity within Salesforce by implementing validation rules and processes for contract management and renewal.
- Regularly review and optimize the Salesforce platform, identifying opportunities for enhancements, better automation, and scalability of the Renewals function.
- Provide ongoing user support, training, and documentation to ensure proper usage of the contract and renewal systems.
requirements-expected :
- 3+ years of Salesforce development experience with a focus on Service Contracts, Renewals, and Customer Success processes.
- Hands-on experience in developing, configuring, and managing Salesforce functionalities, including Apex, Visualforce, Lightning components, and Flow Builder.
- Proven experience with Salesforce CPQ (Configure, Price, Quote) and Contract Management systems is a strong plus.
- Proficient in Salesforce Service Cloud and related features.
- Strong understanding of Salesforce data models, object relationships, and best practices for Service Contracts and Renewals.
- Expertise in Apex, SOQL, and Salesforce declarative tools such as Process Builder and Flows.
- Experience integrating third-party applications with Salesforce through APIs.
- Certifications: Salesforce Platform Developer I (required), Salesforce Certified Administrator (preferred), Salesforce CPQ Specialist (a plus).
- Education: Bachelor''s degree in Computer Science, Information Systems, or a related field (or equivalent experience).
offered :
- Competitive Health Benefits (with dental care)
- Flexible Work-Schedule
- Paid Time Off for Volunteering and for Your Birthday
- Hybrid Working Environment
- Regular Company Town Halls to Keep You Informed
- Opportunities for Career Growth and Advancement
- High performance equipment, access to high performance data centers to effectively proceed with your tasks
- Competitive salary (discussed individually depending on qualifications)
- Work in international team of talented and energetic people with clear setting of tasks, flexible communication between colleagues on work issues
- Professional trainings and education, including courses and conferences out of the company, internal educational platform
- Purchasing required software and literature by employee''s requestExcellent professional and career opportunities