Added: 2025-04-15 13:54.00
Updated: 2025-04-21 03:10.12

Technical Account Manager (Hybrid - Flexible Options)

Paris , le-de-France, France

Type: n/a

Category: Finance & Accounting

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Requirements: English
Company: Jobleads
Region: Paris , le-de-France

At Broadridge, we''ve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join the Broadridge team.

As a permanent Technical Account Manager at Broadridge, you will be part of our Customer Success elite team. The position implies an in-depth understanding of customer services with ramifications into client onboarding, implementation, maintenance, and support.

You will have the best seats in the house, seeing in action and tuning up our vast product suite to work on our clients'' platforms spread around the whole globe. The team receives regular training and works on a simple and effective knowledge-sharing principle, everybody working as a whole unit.

We are made up of high-performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means youll be assigned to a Broadridge office and given the flexibility to work remotely.

Responsibilities

  1. Manage your own client portfolio
  2. Understand and analyze the clients'' needs from a technical and functional point of view
  3. Train users on Broadridges product (IT Team)
  4. Ensure technical expertise on a given client portfolio
  5. Promote new features and new products
  6. Work closely with sales teams
  7. Build a strong and positive relationship with our clients
  8. Establish, measure, control, and enforce best practices
  9. On-site or off-site consultancy upon request

Your profile

  1. 2 years experience in a Client Support role
  2. Master in Computer Science or equivalent
  3. Resourceful candidate, hardworking, curious, with major personal or professional achievements.
  4. Great passion for technology, basic Java, SQL, Unix, XML skill set
  5. Good communication skills in English
  6. Approachable and ambitious
  7. Excellent people interaction and Client Communication
  8. Dedication to customer satisfaction

#LI-Hybrid
#LI-AC1

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