Requirements: English
Company: Canali
Region: Serravalle Scrivia , Piedmont
Canali has been a paradigm of tailor-made Italian luxury and mens elegance for more than 85 years. Since 1934, it has been promoting the values of Made in Italy excellence through its artisanal know-how, creating sartorial masterpieces of exceptional wearability and comfort in a perfect balance of elements that blends culture and history with style and taste
Reporting directly to the store manager, you will join the Serravalle team as a Senior Client Advisor/Supervisor.
RESPONSIBILITIES
Sales
- Achieve established sales targets
- Directly assisting clients following the Canali customer experience standards
Clienteling and Customer Service
- Guarantee high-level customer service
- Guarantee impeccable management of the customer database and data quality
- Coordinate customer loyalty and contact activities
Operations
- Supervise inventory control and management
- Ensure proper maintenance of all equipment and materials
- Ensure the store is always impeccable and reflects the brand image
- Ensure compliance with procedures
EXPERIENCE
- 2+ years in a similar position
- Previous experience in Serravalle Outlet
- Customer-centric mindset, teamwork and digital skills
- Attention to detail and organization abilities
- Good knowledge of English (every other additional foreign language is a plus)
- Knowledge of sales, operations, and inventory