Added: 2025-05-16 13:46.00
Updated: 2025-05-23 03:55.55

SAFe ART Program Team Support & Coach 100% (f/m/d)

Risch-Rotkreuz , Zoug, Switzerland

Type: n/a

Category: Customer Service & Support

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Requirements: English
Company: Gi Group Human Resources SA
Region: Risch-Rotkreuz , Zoug

Work location:

Switzerland, Zug, Rotkreuz

Sector:

Pharmaceutical

Role:

Technology / IT

Branch: Gi Group

Date of last update: 20/01/2025

For our client, one of the leading pharmaceutical companies, we are looking for an expert with Agile methodologies and principles, as well as the SAFe framework and its core principles. The person must have a Scrum Master (CSM) or SAFe Scrum Master (SSM) or Release Train Engineer (RTE) certification. The candidate should be very experienced in a Scrum Master role within a SAFe implementation in an international environment and be fluent in English.

General Information:

Start date: 01.04.2025
Planned duration: 31.12.2025
Extension: possible but not planned yet
Workplace: Rotkreuz
Workload: 100%
Remote/Home Office: max. 50%
Team: support & coach 7 agile teams

Tasks & Responsibilities:

Co-responsible for ensuring that our ART operates seamlessly, delivers and reports results in line with the committed 2-year strategic roadmap
In close alignment with ART Product Management and RTE: Effectively support Agile practices across seven agile teams; facilitating alignment, agile ceremonies, and ensuring robust dependency management
Backlog management: Work with POs and Scrum Masters to set up and maintain a work breakdown structure including dependencies, which makes logical and practical sense from the perspective of engineering and delivery of a complex product. Familiarize with technical and business objectives of the teams. Be ready to actively co-author backlog items if needed.
Program Plan: Projecting backlog to a short/mid/long term timeline and making it traceable and reportable on different aggregation levels
Permanent Quality Assurance with all teams for completeness, consistency and up-to-dateness of the plan
Further advance ART templates and develop best practice reporting formats for ART delivery (Jira & AgileHive based)
Ensure the ART complies with the portfolio and project framework of the Roche Global Customer Support (GCS) organization, and be the interface between the ART and the GCS Project & Portfolio Excellence and Finance chapters
Help optimizing ART practices in other formal compliance areas, such as Jira-integrated requirements and test management (together with Validation Lead)
Passion for Agile methodologies, helping to promote continuous improvement and foster a culture of collaboration
Possibility to be considered: Combine this role with a 50% assignment as Scrum Master of a single agile team within the ART

Must Haves:

Min. a Vocational degree
Demonstrated experience with Agile methodologies and principles
Strong understanding of the SAFe framework and its core principles
Scrum Master (CSM) or SAFe Scrum Master (SSM) or Release Train Engineer (RTE) certification
Proven experience in a Scrum Master role within a SAFe implementation in an international environment
Mastery of Jira-based backlog management and planning tools / plugins
Proven ability to guide and coach multiple Agile teams
Excellent communication and facilitation skills
Strong problem-solving abilities
Ability to manage multiple tasks and prioritize effectively
Fluency (spoken and written) in English is mandatory (other languages are optional)

Nice to Have:

Advanced SAFe certification (such as SAFe Program Consultant - SPC)
Previous experience as a Release Train Engineer (RTE)
Experience with AgileHive
Background in software development or technical expertise in the area of concern (Knowledge Management, Enterprise Content Management, AI)

Your application

Please apply online. For further information about the position, please contact your Gi Group recruiter, Mrs. Anh Nguyen (+41 76 586 02 13).

About Gi Group

Gi Group is part of Gi Group Holding, a global ecosystem of HR services and consulting that supports the development of the labour market and helps to change people''s lives in 37 countries around the world.

In Switzerland we operate with the brands Gi Group, Grafton, BauTech, Gi Life Sciences and former Kelly Services. We are active in temporary, permanent and professional staffing as well as in a variety of complementary HR Services. With a direct presence in 35 locations across Switzerland and over 250 employees, we are one of the leading staffing companies in the Swiss recruitment market.

Gi Group is specialist for Temporary and Permanent staffing and your valuable partner for many other HR Solutions. We are changing lives by connecting candidates with companies, and we work every day to create value. Your Job, Our Work.

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