Requirements: English, German
Company: FleetOne Solutions S.L.
Region: Barcelona , Catalonia
DESCRIPTIONHeike, Sergi and Torsten are overwhelmed by recent successes and so they are looking for two more people to be the next customer service champions.We run a small B2B company, which develops the best Fleet Management software for organizations that maintain a fleet of 100 vehicles or more. So a 100% IT shop. Heike handles day to day tasks from Germany, while Sergi and Torsten do the development stuff in Barcelona.Are you great with people, tech-savvy, and love keeping things organized? Were looking for a friendly, detail-oriented go-getter to be the first point of contact for our B2B customers.Heres what youll be doing:Customer Support : Help our clients navigate our IT system, troubleshoot issues, and ensure they feel supported every step of the way.Invoicing : Manage invoicing like a pro accuracy is key, and youll make sure everything runs smoothly.Proposal Writing : Craft clear, compelling proposals that wow prospective clients.Client Relations : Keep in touch with our customers and prospects, building strong relationships and helping them see the value in what we do.REQUIREMENTS -What were looking for:Someone withexcellent communicationskills youll be chatting with clients a lot!Strong organizationalskills juggling multiple tasks is your superpower.Experience with IT systems andcustomer support tools(or a quick learner whos eager to pick it up).Aknack for writing from proposals to professional emails.All our customers are based in Germany, so language proficiency is a must.OFFER- Why youll love it here:Not a call center position instead, you'll be buildingmeaningful relationshipswith our B2B clients.Be part of a dynamic, growing team thatvalues your input .Flexible work environment(work hours are unfortunately fixed, but we are flexible about remote work / work from home).Work days from Monday to Friday ( no weekendsandno out of hour ).Presence on Spanish holidays and differingGerman working daysmay be required, but is negotiable.Opportunity to growand take on more responsibilities as we scale.We are a small company, but have massively grown over the last 7 years and there is no end in sight. As such you can expect guidance, extensive training and many opportunities and resources for your personal growth.