Requirements: English
Company: Xylem Service Hungary Kft.
Region: Trkblint , Pest County
Senior People Operations Specialist ACCOUNTABILITIES: In close collaboration with supported functional areas and key business stakeholders, proactively identifies training needs and areas for improvement. Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience, and employee input in a project environment. Support Quality & Risk Management, Measurement & Reporting needs Ensure that teams are following documented processes and to enforce best practices. Ensure data was accurately collected and documented. Looks for continuous improvement in the team members skills and to enhance the quality of our products. Build knowledge repository''s, update, and improve processes. Management of external auditing processes and staff Coaches team members and provides training to employees. RESPONSIBILITIES: Handle Employee, Manager and HR inquiries Investigate on requests which cannot be resolved by analysing the nature of the request, and route them to the appropriate HR colleagues, maintain customer contact until request is resolved Follow up on resolution and inform customer on status Prioritize and solve issues in the spirit of Employee Experience Comply with policies and procedures and service levels Share knowledge and best practices within People Operations team Track customer queries according to standard operating procedures in Workday Help and produce reports if needed Review and ensure regular maintenance and update of SOPs in scope Run and create reports Provide input and support to build and maintain our Knowledge Base Identify opportunities for improvement, standardization Execute assigned project activities (e.g. Workday Help, Workdayetc) Execute assigned People Operations activities REQUIRED SKILLS / EDUCATION / QUALIFICATIONS A bachelors degree in human resources, business administration, or a related field with at least 2 years experience or equivalent work experience that provides exposure to fundamental theories, principles, and concepts. Practical understanding of HR laws, regulations, and requirements. Experience with HRIS system and Microsoft 365. Organizational skills and the ability to manage multiple tasks simultaneously. Excellent written and verbal communication skills to effectively manage benefits information and educated employees. A proactive approach to problem-solving and the ability to work independently. Preferred Qualifications: Bachelors degree in human resources or related field preferred KEY COMPETENCIES: Cultivates Innovation Collaborates cross-functionally Communicates effectively Customer focus Nimble learning Drive results Attentions to details Knowledge of various HR processes Fluency in English, additional language knowledge is an advantage 3+ years HR working experience Minimum 1-year global project support experience related to HR Technology Experience in working with service experience platforms and knowledge bases such as ServiceNow, Workday Help or similar is an advantage Experience with HR Technology, Workday a plus Ideally experience working across multiple HR domains OUR OFFER: Contribute to our mission: Lets Solve Water We offer you a professional career in one of the leading multinational company, challenging work Internal development opportunities Excellent atmosphere, friendly environment, teamwork LOCATION:Trkblint Tpark u. 9