Requirements: English
Company: Hisense Italia
Region: Milan , Lombardy
After-sales Technical Support_Energy Storage Solution (ESS)Company Overview:Founded in China in 1969, Hisense is now a large global leader, with two publicly traded companies - Hisense Electric and Hisense Kelon Electrical - and the owner of 5 brands: Hisense, Kelon, Ronshen, Toshiba and Gorenje. Building on the four cardinal principles of "Technology, Quality, Integrity and Responsibility" Hisense has achieved more than 50 years of success in the consumer electronics (where it ranks as the third largest TV manufacturer in the world), home appliances, telecommunications and in the thermo-hydraulic sector, with numerous branches in constant growth on all markets.Job Overview:The resource will be inserted in the Service Department and will be responsible for all the after-sales service support activities related to Hisense ESS products and solutions in Italy.Responsibilities:Management and development of the Service Network Energy Storage SolutionTechnical-support to the Service network on solutions with ESS Energy Storage SolutionControl of the activities and related costs of the Service NetworkOrganization of training for service networksSupport to the Pre-Sales team in the management of meetings with Home Appliance Research Center and in the organization of technical seminars and product trainingManagement of technical documentationSupport and co-operation with HQ in the analysis of quality and improvement of the products.Support on-site to Service NetworkRequired Skills:Background in thermomechanical / energy / mechanical engineeringAt least 5 years of industry experience as a Service technical supportKnowledge of the Energy Storage Solution product and marketExperience in ESS management and supervision systems appliedStrong interpersonal and Communication skillsProficient in Microsoft Office SuiteLanguage skills: good English proficiencyWhats in it for youCompetitive salaryAn international working environment and a passionate teamA variety of challenging and exciting tasks that can influence the company''s strategy and contribute to its growthPossibility of travel across-Europe1 day of smart-working per weekWork LocationMilan