Requirements: English
Company: Hilton
Region: Milan , Lombardy
A Food and Beverage Manager is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.What will I be doing?As a Food and Beverage Manager, you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. You will also manage, train, and develop team members and work within all budgeted guidelines. Specific responsibilities include:Manage all Food and Beverage Outlet operationsMaintain exceptional levels of customer serviceEnsure compliance with brand standardsRecruit, manage, train, and develop the Food and Beverage teamManage guest queries in a timely and efficient mannerWork within budgeted guidelines related to Food, Liquor Costs, and PayrollSet departmental targets, work schedules, budgets, policies, and proceduresDevelop menus with other members of the Food and Beverage teamConduct monthly stock takesIncentivize team members to maximize sales and revenueConduct annual and mid-year appraisals with team membersEvaluate guest satisfaction levels for continuous improvementEnsure communication meetings are conducted with minutes documentedBe environmentally consciousAssist other departments as necessary and maintain good working relationshipsComply with hotel security, fire regulations, and health and safety legislationWhat are we looking for?A Food and Beverage Manager serving Hilton brands should embody the following attitudes, behaviors, skills, and values:Management and/or supervisory Food and Beverage experienceAbility to meet financial targetsAbility to comply with all Food and Beverage brand standardsAbility to work under pressureExcellent grooming standardsWillingness to develop team members and selfFlexibility to respond to various work situationsAbility to work independently or in teamsPreferred qualifications include:Degree in a relevant areaPassion for delivering exceptional guest serviceWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, offering a range of accommodations from luxurious hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has provided business and leisure travelers with outstanding service, amenities, and value. Our vision is "to fill the earth with the light and warmth of hospitality," inspiring us to create remarkable experiences worldwide. Our Team Members are central to this mission and are at the heart of everything we do.#J-18808-Ljbffr