Purpose & Overall Relevance for the Organisation:
Global Business Services (GBS) has been created to provide globally unified services based on standardized and automated solutions across different functions and markets. This will enable us to drive operational efficiency, quality services, improved agility, and better decision-making whilst reducing complexity and workload. In adidas GBS we leverage state-of-the-art technology and cultivate a human-centric and innovative mindset to raise the bar of the user experience.
The Senior Manager of GBS Continuous Improvement (CI) will drive continuous improvement across all global processes. The person will drive the development of the strategy for Continuous Improvement and support on prioritisation of initiatives based on impact on business value/customer experience and efficiency etc. As a Continuous Improvement Lead, the role holder will help collaborate with the CI Governance on building up the CI methodology /framework and its implementation. He or she will also play a leadership role on center continuous improvement team to collaborate with other GBS organizations on ESSA projects identification/coaching/replication etc.
Key Responsibilities:
Collaborate with adidas Global CI Hub to design/build up adidas own CI approach
Create a framework for all workstreams on CI methodology, launching with an agile and efficient way of working
Support workstreams and top areas to drive ESSA (Elimination/ Simplification/ Standardization/Automation) opportunity identification.
Support to deliver operational efficiencies, process standardization, and harmonization
Provide coaching on LSS/process re-engineering Drive mindset of continuous improvement as a culture of adidas
Build up a continuous improvement training program
Leverage TTT program to deliver continuous improvement training to center
Continuous Improvement event design and promotion
Support best practice sharing across centers/workstreams
Team management on business needs fulfillment as well as team member skill and career path development
Key Relationships:
Operations Center Leads
Functional GBS Operations teams
Global process owners
GBS Delivery Excellence Global Team
Knowledge, Skills and Abilities:
Minimum of 5+ years of relevant experience in the area of end-to-end process improvement and/ process standardization in Finance/HR/Procurement
Strong experience in leading Teams for at least 3 years.
Experience in delivering LEAN SixSigma trainings and change management capabilities.
Excellent communication Skills at all levels of stakeholders.
Extensive experience of Continuous Improvement methodologies (both theoretical and practical application) LEAN/DFSS/DMAIC. SPSS modelling is preferred
Automation project experience
Comprehensive understanding of E2E-processes in Global Business Services
People management skills
Ability to think strategically, synthesize complex situations and develop innovative solutions within a changing environment
Experience of providing clear guidance and instructions to operational teams and coaching
Complete familiarity with Microsoft Office or equivalent tools
Strong data analysis and RCA capability
Knowledge of SAP FI and CO a plus
Fluent in English (written and spoken)
Requisite Education and Experience / Minimum Qualifications:
University degree or equivalent experience, preferable in accounting or business administration
Six Sigma Black Belt as plus