Requirements: English
Company: Brayton Global
Region: Waterloo , Wallonia
Main Responsibilities
The IT Support & Systems Administrator will provide daily technical support to end-users while also managing and maintaining both cloud-based and on-premises infrastructure. This role requires hands-on involvement in IT operations, the deployment of new technologies, and the continuous improvement of the IT environment.
Responsibilities:
- User Support (Level 1 & 2):
- Troubleshooting and resolving hardware and software issues
- Providing on-site technical assistance to users
- Managing support tickets
- Workstation Management:
- Deploying new PCs (imaging, configuration, domain integration)
- Installing and maintaining business and productivity applications
- Enforcing compliance policies via Microsoft Intune
- Cloud & On-Premises Administration:
- Creating and managing virtual machines in Azure
- Administering Windows Virtual Desktop (WVD / AVD) environments
- Managing DNS and firewall configurations within Azure
- Setting and maintaining security and compliance rules
- Network Infrastructure:
- Setting up a new Ubiquiti WiFi network
- Configuring access points, VLANs, and centralized management
- Monitoring and maintaining the local network (LAN/WAN)
- Systems Administration:
- Managing user accounts and GPOs in Active Directory
- Administering Microsoft Exchange Online and SharePoint
- Participating in the roll-out of new IT equipment (PCs, printers, networking hardware)