Requirements: English
Company: Melia Hotels International
Join Our Team as a Front Office Agent - Tenuta di Artimino Meli CollectionSeasonal Job - March to OctoberStaff House AvailableJob SummaryTo manage properly all activities related to the Front Office Department.What Will I Be Doing?Check-in and check-out hotel guests in a timely and professional manner.Process all payments according to established procedures.Welcome guests in a friendly, prompt, and professional manner.Register guests, issue room keys, and provide information on hotel services and room location.Upsell rooms when possible to maximize hotel revenue.Accurately process all cash and credit card transactions in accordance with established procedures.Communicate any outstanding guest requests or issues to management for follow-up.Respond appropriately to guest complaints and make service recovery gestures to ensure guest satisfaction.Perform other duties as assigned.What Are We Looking For?Availability to work various shifts including mornings, evenings, nights, weekends, and holidays.Fluency in English; additional languages are preferred.At least 1-year experience in a similar role within a hotel or resort environment.A passion for hospitality and strong interpersonal skills.Accommodation is included with the job position.Join Us! Your Benefits Include:Excellent discounts through our global My MeliRewards program for you, your family, and friends.Opportunities for development and advancement within our global Meli Hotels International family.Training and learning via eMeli, supporting language learning up to 12 languages.Social events and activities promoting diversity and inclusion, reflecting our value of "We''re Social!"Restaurant tickets and meal vouchers.At Meli, Everyone is a VIPOur team comprises professionals dedicated to making everyday life easier and more exceptional. From junior to senior roles, everyone has unique qualities that foster growth and future opportunities. Our warmth, proximity, and passion make working at Meli an unforgettable experience, fostering a sense of belonging to a big family of ''VIP'' People.Our Commitment to Equality and SustainabilityWe are committed to equal opportunities, promoting a corporate culture of equality and diversity, and avoiding discrimination based on disability, race, religion, gender, or age. We believe diversity and inclusion are essential for our success. We also support sustainable growth through a socially responsible team, guided by our motto: "Towards a sustainable future, from a responsible present."Follow Us!Stay connected via Instagram, TikTok, LinkedIn, Indeed, and Glassdoor to learn more about our community and opportunities.#J-18808-Ljbffr