Requirements: English
Company: Established Search
Region: Biella , Piedmont
Patient Journey Manager - Italy Established Search areexcited to be exclusively partnered with an innovative organisationin the surgical ophthalmology space who are bringing improvedvision and quality of life to those with untreatable retinaldisorders. The Patient Journey Manager will serve as a criticallink between clinical partners, rehabilitation teams, andpatientsensuring seamless coordination across the entire treatmentpathway. From initial patient selection through surgery andpost-operative rehabilitation, youll be the go-to expert guidingall stakeholders to achieve optimal outcomes. Responsibilities: -Build strong working relationships with implanting centres andrehabilitation teams - Provide hands-on training to clinicalpersonnel, including visual rehab and low vision professionals -Support and oversee the complete patient journey, includingselection, surgery follow-up, and long-term rehab - Collaborateclosely with commercial and medical teams to activate new treatmentcentres - Engage with patient groups, doctors, and referralnetworks to raise awareness and drive access to care - Facilitatecommunication between surgical and rehab teams to ensure continuityand quality of care - Identify and coordinate patient testimonialsfor awareness campaigns - Act as a key contact for patient supportchallenges and incident reporting Qualifications: - Degree orqualification in Orthoptics, Optics, or a low vision-related field- 35 years experience in medical devices and/or pharmaceuticals,ideally within ophthalmology - 35 years experience in low visionrehabilitation Desired Skills & Attributes: - Passionate aboutpatient care and improving quality of life - Strong communicationand presentation skills with a patient- and customer-centricmindset - Effective project manager with experience acrossmultidisciplinary teams - Adaptable, proactive, and capable ofworking under pressure - Fluency in local language and proficiencyin English - Competent with MS Office; tech-savvy mindset preferred- Willingness to travel frequently Interested? Apply now or reachout to Danny Laycock(danny.laycock@established-search.com)