Requirements: English
Company: The Green Recruitment Company
Region: Cesena , Emilia-Romagna
The Green Recruitment Company is in the search of aField - After-sales Engineer to provide technical support for fieldand remote service activities to work with clients and otherstakeholders resolve issues related to Battery Storage Systems.KeyResponsibilities:Oversee and perform all on-site technical tasks,including commissioning, preventive, scheduled, and correctivemaintenance.Focus on resolving post-sale issues efficiently,reducing system downtime, and ensuring fast recovery through strongcustomer communication and effective information sharing.Monitorand assess product performance by working with the monitoring teamto analyze operational data from BESS systems, coordinating closelywith HQ and the EU technical team.Identify and propose technicalsolutions by collaborating with the HQ team to ensure promptresolution of system faults.Take part in field activities such assystem commissioning, troubleshooting, and regularmaintenance.Assist the help desk team with technical support callsand ticketing system management.Work under the guidance of the HSEManager to assess risks and approve operational procedures thatalign with HSE standards and regulations.Finalize and manage thespare parts list, addressing obsolescence and ensuringcompatibility of replacement parts in collaboration with the LATAMand HQ teams; maintain and control stock, consumption and supplychain planning.Ensure local teams and service partners are equippedwith the necessary tools and spare parts for uninterruptedoperations.Work closely with the Technical and Training teams tomaintain high service quality standards during fieldoperations.Collaborate with local service teams, includingmanagers, technicians, and service partners, to ensure smooth andeffective technical support.Required Skills &Qualifications:Hold an electrical Certification, Degree orequivalent in accordance with the national regulations andlaws.Hands-on experience with basic electrical tools (e.g.,multimeter, torque wrench).Ability to read and interpret electricaldiagrams; relevant technical education or work experiencepreferred.At least 2 years of on-site experience with BESS systems,electrical installations, wiring, and systemcommissioning.Proficient in English (spoken, written, listening,and reading), with the ability to write technical manuals inEnglish.Hold a driver''s license and willingness totravel.