Requirements: Japanese, English
Company: portugal.xpatjobs.com
Region: Lisbon
Are you a sports freak and really into watching sports? Are you a fan of Martial Arts, big league sports and really into streaming games? This is your call!We are currently looking for Customer Care Agents for the sports streaming service DAZN Sports.Your responsibilities and impact as a Customer Care Agent will be:Representing our clients products and servicesBeing the first point of contact for customers of our clientSupport revenue growth via retention offers to Customersvia CS contact channelsUsing your communication skills to help customers with a wide variety of issuesPlaying an active role across our entire customer carestrategy - from new customer onboarding to customerloyalty & retentionSkills, qualifications and interests you need to succeed in this role:Native level of Japanese with a proficient level of EnglishHaving excellent verbal and written communication skillsBeing able to quickly understand customers needs and dealing with their emotionsPreferably previous experience in Sales/SAASHaving a well organized and structured way of workingAlready living in or willing to relocate to Lisbon for an international career and life experience.What's in it for you?Type of contract: fixed term contract, renewable every yearWorking hours: full time, Mon-Sat, 08:00-17:00, 23:00-08:00 (rotative shifts)Paid training + bonus of 300Salary conditions (*) 2 options:a) Including free accommodation (shared flat, all bills included): 1295 gross/month b) Excluding accommodation: 1550 gross/monthFor international candidates:Reimbursement of your initial flight expenses after 9 monthsAirport pick upYearly two-way flight ticket back to your home country (within the EU)Help in paperwork, opening bank account, etc. upon your arrivalPrivate health care available from contract signatureFree Portuguese lessons, cooking classes, sports activities and social events organized by the companyReal career opportunities in different career paths(*) Compensation during training period if successful (15 days): 50% of your hourly wages (lower taxes)Your Future Company:Are you interested in working for one of the most inspiring social media websites?With this website, you are fighting boredom in your life. Start your DIY-project and find inspiration and ideas about nearly every topic online.This platform needs your support in the growing and trendy capital of Portugal Lisbon!As part of a global community, you will work with a wide range of nationalities and backgrounds. You will work for a company who cares about its employees, full of opportunities to learn and grow professionally and personally.What should you expect from living in Lisbon?A colourful city view and a rich cultural historyPros of living in a European capital on a budgetDelicious Portuguese cuisine and famous cafe cultureFriendly people, good vibes and a happy-go-lucky urban lifeWarm climate all year and a sunny beach life next to the AtlanticA large English-speaking local community and international environmentThis project is not for you? Still send us your CV, we have plenty of other opportunities we can discuss with you!