Requirements: English
Company: TN Italy
Region: Milan , Lombardy
Job Description ROLE A Senior Client Advisor actively contributes to store sales and key performance indicators achievement. They provide a unique, memorable, sophisticated, and lasting experience to all external and internal clients. They also support the management team and colleagues while consistently upholding our Maison values, image, and standards. MISSION & RESPONSIBILITIES: Provide outstanding client and after-sale service to all visitors and clients Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs, and anticipating their future requests Cultivate a robust client portfolio to ensure proactive and growing business Drive performance to exceed individual sales and KPI goals with a business mindset and entrepreneurial approach Create personalized, versatile, and timeless silhouettes for clients, demonstrating passion for fashion culture Build genuine connections with clients through transparent and authentic communication Communicate professionally and authentically with clients and colleagues Utilize all available tools to optimize business opportunities Support front and back-of-house teams proactively, contributing to overall team spirit Adhere to all company policies and operational procedures PROFILE Experience in high-quality client service, preferably in fashion & accessories retail, luxury hospitality, or customer service Personal taste and passion for fashion culture; interest in creating personalized looks Business mindset and entrepreneurial spirit Open-mindedness, valuing audacity and authenticity Strong team spirit to achieve common goals Comfort with tools and applications; quick learner of new technologies Motivated to work in a fast-paced environment, capable of multitasking and prioritizing Proactive, enthusiastic, with problem-solving skills Excellent communication skills in English and local language, both written and oral Embrace change as an opportunity to grow and develop Saint Laurent is committed to building a diverse workforce and considers applications from all qualified candidates, regardless of background, gender, age, nationality, culture, religious beliefs, or sexual orientation.#J-18808-Ljbffr