Requirements: English
Company: JR Italy
Region: Bardi , Emilia-Romagna
Open Banking Specialist SupportOpen Banking is at the core of our DNA. Centrico, rooted in technological revolutions led by the Sella group and independent since 2019, creates innovation for the banking and finance sectors through an open, fast, modular, and cost-effective information system.Within the Commercial Directorate, supporting the Client Management Office, the candidate will assist the Client Manager in client management and will be responsible for reporting and monitoring the services offered to clients.ResponsibilitiesMonitor the performance of services and ongoing projects, providing detailed reports on activity status.Draft and send reports on services, such as progress reports, service delivery reports, outsourced activity reports, architecture reports, and privacy reports.Monitor and update data related to SLAs, service levels, and penalties.Manage change requests with a focus on SLA, especially regarding release times, planning, and analysis.Support contract definition and updates, and prepare proposals for new service components.Organize meetings, set agendas, and prepare minutes or meeting notes.Collaborate with the Finance team to validate billing plans and verify client billing details.RequirementsBachelor''s or master''s degree in legal, economic, engineering, or IT disciplines.2-3 years of experience in a similar role.Interest in data analysis and service performance management.Good organizational skills and attention to detail.Teamwork attitude and effective communication skills.Willingness to learn and grow in a dynamic environment.Availability for travel to Biella.Excellent command of the English language.What We OfferA positive environment where your contribution is appreciated and your opinion matters.Learning platforms like Microsoft and Udemy for continuous certification.Engagement and corporate volunteering activities.Contract based on the CCNL del Credito.Health insurance and TCM policy.Support for psychological well-being through Stimulus, an external listening service for colleagues and their families.Future-oriented benefits including company contributions to a pension fund.Flexible working policy.Work location: Milan or Biella, with hybrid mode.#J-18808-Ljbffr