Requirements: English
Company: The Pantheon Iconic Rome Hotel, Autograph Collection
Region: Rome , Lazio
Welcome Agent The Pantheon Iconic Rome Hotel,Autograph Collection, one of the most vibrant and dynamic 5 inRome, is looking for you! Responsibilities As a Welcome Agent, youwill be the first point of contact for our guests, creating a warmand welcoming atmosphere that reflects the luxury and exclusivityof our establishment. He will be tasked with the following duties,responsibilities, and assignments: - Greet guests warmly andprofessionally upon arrival. - Check-in and check-out guestsefficiently, ensuring accuracy and attention to detail. - Provideinformation about hotel services, amenities, and local attractions.- Coordinate with other departments to meet guest needs promptly. -Handle guest inquiries and resolve issues with discretion andprofessionalism. - Maintain a neat and welcoming reception area. -Assist with administrative tasks as needed. - Uphold the higheststandards of luxury service and confidentiality. Skills Tosuccessfully fill this role, you should maintain the attitude,behaviors, skills, and values that follow: - Welcome Agentexperience in Hotel of same category, preferable in Luxury MarriottProperties. - Excellent command of Italian and English. Additionallanguages will be appreciated. - High school diploma or GED;experience in the guest services, front desk, or relatedprofessional area. - Calm, organized work, strong communication andinterpersonal skills - Proficiency in Microsoft Office programspreferred. - Proficiency in Opera PMS, MGS, MARSHA OperationalSystems required. To apply please send your CV to:careers@pacinigroup.it