Requirements: English
Company: Experis Manpower Group
Region: Warsaw , Masovian Voivodeship
Responsibilities: Participation in the operational management of a complex cloud infrastructure Processing requests in the ticketing system Initial identification of incidents reported by the monitoring system Performing scheduled maintenance tasks, cooperating with third-line support teams and external vendors Contributing to the knowledge base development Coordinating activities in emergency situations Engaging in interesting and innovative IT projects Handling Microsoft Azure and Google Cloud service requests Requirements: Willingness to work in a shift system (24/7 service)On-site work required from 9 AM to 5 PM during the first month of onboarding, which takes place at the Warsaw (Wola) office; after this period, a hybrid work model is offered Knowledge of IT technologies Ability to quickly acquire technical knowledge Experience working with system software (Windows, Linux) and tool-based applications Familiarity with virtualization, high availability, monitoring, and backup concepts Responsibility and the ability to independently solve problems Very good command of English (B2/C1 level)Nice to Have: Familiarity with Google Cloud Platform and Microsoft Azure at a level sufficient for initial ticket analysis Google or Microsoft certifications (Associate Cloud Engineer, AZ-900: Microsoft Azure Fundamentals)Understanding of IT security threats Knowledge of network monitoring systems: Zabbix, Grafana, Alerta We Offer: MultiSport Plus Group insurance Medicover Premium E-learning platform