Requirements: English
Company: CTS International Logistics Co., Ltd-EU Region
Region: Tilburg , North Brabant
Job Overview CTS International Logistics Netherlands B.V. is a growing company looking to fill a vacant position of Quality Engineering to support the Key Account Department. This is a fast-paced job and we are looking for a quick learner with excellent communication skills to fill this position. Responsibilities First contact of customer complaint/claim: claim reception, claim confirmation, 8-D report for root-cause analysis solutions, measures implementation, closure. Procedure quality control: quality data collection (inbound, production, outbound), issue reporting, issue communication, problem solving, quality data analysis solutions. Customer quality audit: audit preparation, findings confirmation, root-cause analysis, action report, improvement measures implementation, progress monitoring, closure. Terminal control: daily report of terminal heat camera data (temperature control), database maintenance; terminal security assessment report, monitoring deep sea container status, weekly alarm-report for inbound containers in prevention of DND risk. Procedure quality assurance: whole-procedure working instruction preparation, in-time update and maintenance; personnel training and re-training, personnel skill matrix and development. Coordination communication: weekly quality meeting for solving issues and reaching agreements, project management and monitoring, solving problems from interfaces with IB OB, daily meeting for regular issues. Procurement: warehouse consumable material monitoring, consumables purchasing quality check, material consumption analysis and management. Qualifications ~ Bachelor degree or above, International Logistics, Business or relevant majors. ~1+ years of working experience in relevant industry. ~ Excellent Chinese and English written and verbal communication skills, Chinese is a must. ~ Great teamwork and communication skills, attend to details. ~ An excellent learner with the ability to work in teams ~ Good problem-solving skills. ~ Be responsible during work. What we offer Targeted development opportunities on a professional level; Competitive compensation and benefits; A pleasant and international atmosphere.