Requirements: English
Company: Consort Group
Region: Brussels , Brussels
We''re looking for a IT Coordinator to support thecoordination of IT services, field operations, and supplierperformance. This role involves tracking service quality, managingassets, and contributing to continuous improvement initiativesacross teams and partners. Key responsibilities Service delivery& support coordination Coordinate IT support and fieldactivities across various internal teams Ensure timely resolutionof incidents and follow up on recurring issues Manage Hardwareinventories and asset tracking Contribute to problem management andidentify gaps in service Supplier coordination & qualitymonitoring Monitor supplier performance to ensure compliance withquality standards and business requirements Maintain strong workingrelationships with suppliers and address any service-related issuesProvide clear guidance to internal teams and suppliers on processesand expectations Support onboarding or training initiatives relatedto procedures Process monitoring & improvement Collect andanalyze data to identify trends, risks, and opportunities for costor efficiency gains Propose and implement improvements to enhanceservice quality and reduce operational friction Work withstakeholders to roll out process updates and monitor their impactKeep process documentation (e.g. SOPs) accurate and up to dateRequirements Proven experience in IT support, field operations, orservice coordination, especially with Hardware and asset managementFamiliarity with supplier management and performance monitoringframeworks Strong analytical, organizational, and interpersonalskills Ability to work independently while managingcross-functional collaboration Fluent in French andDutch