Requirements: English
Company: DIMENSIONS IBIZA SL
Region: Balearic Islands , Balearic Islands
We are happy to announce that we are hiring!We are looking for a Concierge Services Manager to join our team and ensure the highest level of customer satisfaction.The ideal candidate will have a passion for delivering exceptional service, strong leadership skills, and a proven track record in managing concierge operations. This role requires a strategic thinker with excellent communication skills and the ability to create a positive and efficient work environment.The Responsibilities are to:* Coordinate and arrange client stays in villas, ensuring a seamless check-in and check-out process.* Facilitate yacht reservations, coordinating details such as charter duration, preferences, and activities.* Build comprehensive schedules and make restaurant reservations for client groups, optimising their stay for maximum enjoyment.* Coordinate activities, dining, and transportation for the entire duration of the group's stay.* Plan and organise events and parties tailored to client preferences.* Coordinate catering, entertainment, and any additional services required for successful events.* Liaise with villa owners, yacht charter companies, event vendors and suppliers to ensure smooth collaboration.* Ensure a high level of client satisfaction through proactive problem-solving.The Qualifications we are looking for:* Proficiency in property management software, Microsoft Office and relevant technologies.* Excellent communication and negotiation skills.* Problem-solving and decision-making capabilities.* Networking skills for building and maintaining industry relationships.* Strong organisational and multitasking abilities.* Ability to work well under pressure and handle unexpected challenges.* Attention to detail in logistics and coordination.* Ability to prioritise tasks and manage time efficiently.* Good driving skills and a valid driving licence.Interested candidates should submit their resume and cover letter