Requirements: English
Company: GGS IT Consulting
Region: Pacztowice , Lesser Poland Voivodeship
We support our clients within the scope of software implementation and business intelligence. We are looking for exceptionally motivated and self-driven individuals to join the IT Support Team for international projects. The multinational team is responsible for supporting global business clients and data integration into the clients platform.
Resolving technical queries and communicating solutions via tools to clients on daily basis
Working according to Service Level Agreements
Prioritization and handling of service requests within predetermined SLAs
Shift works
Experience in troubleshooting and working with SQL
Experience in writing SQLqueries
Structured and solution-oriented way of working, even under pressurre
English min. Experience with SQL Server, SSRS and SSIS,Zendesk application
Experience with Support and knowledge of ITIL processes
Possibility to work partly remotely
Subsidized English classes
Private healthcare
International projects
Free coffee
Startup atmosphere