Requirements: English
Company: TN Italy
Region: Castelnuovo Berardenga , Tuscany
The resource, reporting to the Hotel Manager, is responsible for:Daily/weekly planning and appointment organisationGuest management: from reception and control, from appointment to dismissalOperational monitoring of therapist(s), sharing of daily objectivesGuest retention, monitoring therapies/programmes and new sales opportunitiesProduct preparation and responsibility for stocking consumables and professional booths - reordering and procurementShared responsibility for The Botanic Spa department and employeesAnnual planning, management control and performance to support the General ManagerQualifications:Specific qualification in the field of aestheticsExcellent knowledge of Italian and English language, knowledge of a third language appreciatedAt least three years'' experience in the role in excellent hotel contexts with high standards of serviceUtmost seriousness, professionalism, discretion and availabilityGuest-oriented, excellent communication skillsLeadership and staff management skillsSI OFFRE: Programma Total Quality aziendaleWE OFFER: Placement expected immediately, with a seasonal contract ending October 2025 Flat-rate tourism CCNL and annual production bonus Full time availability from Monday to Sunday with one day off during the season Board and lodging in shared apartment with double rooms Utilities at company expenses with a ceiling Internal training at both management and procedural levels Training on the Relais & Chateaux world and quality assessment, main current regulations Healthcare assistance and support with a company doctor Company Total Quality Program Possibility of travel for specific training Access to hotel services in compliance with company policy with exclusive discounts#J-18808-Ljbffr