Requirements: Dutch/Flemish Native speaker, English business fluent
Company: portugal.xpatjobs.com
Region: Lisbon
Do you have a passion for all things sustainable and want to be part of the solution? Are you interested in electric mobility and want to be part of an innovative scale-up that is dedicated to eliminating fossil fuels?Perfect, then this might be THE opportunity for you! Join a team of international and dedicated forward-thinkers and have a true impact on how society accesses electricity for electric vehicles! Your responsibilities and impact as a Customer Service Specialist for Electric Mobility Innovation will be:Providing high-quality assistance to customers via chats, email and phoneBecoming an expert in using ERP systemsManaging after-sales inquiries with customers (maintenance, repair)Coordinating cases between Engineering, Operation, and Sales departmentsProviding feedback for constant optimization of operations and work place (Your opinion matters!)Attracting new clients and forward data to the Sales teamTesting new soft- and hardware before market launchProviding training for new employeesSkills, qualifications, and interests you need to succeed in this role:A native level of Dutch and proficiency in English (C1)An affinity for the tech industry and technological innovation Interest in the topic of sustainabilityBeing able to familiarize yourself with new topics quicklyBeing enthusiastic about working as part of a teamAlready holding NIE and SSN for Spain and being able top relocate ASAPA solution-drive, flexible mindsetA start-up attitude towards work where your contribution mattersA focus on providing high-quality service for your customersPrevious experience in Customer Service would be a plusWhats in it for you?Employment on a long-term perspective starting with 6 months probation40h/week in rotating shifts from Monday Friday (8 AM 5 PM or 11 AM - 8 PM)Private health insurance after 6 monthsVery attractive compensation and bonus schemeA relocation package that is designed to help you outOffice-based work in a cozy officeUnlimited coffee and other beveragesLanguage classesFitness courses (offered online for the moment)Varied breakfast and lunch options in a brand-new canteenAn amazing team with over 20 different cultural backgroundsInformal atmosphere (Suits are for Carnival or Halloween!) What should you expect from living in Barcelona?The unique experience of an international and diverse cultureA beautiful beach city surrounded by both coastal towns and mountainsDelightful gastronomic experiences of Spanish, Catalan and World cuisinesQuite a dynamic and active urban life where it is difficult to get boredSunny days, Mediterranean weather and a relaxed lifestyleAn attractive startup and innovation hub with exciting opportunitiesYour Future Company:Reducing the worlds dependence on fossil fuels and providing solutions for renewable energy are the core values of this dynamic and fast-paced growing company. They offer innovative charging and energy management solutions for plug-in electric and hybrid vehicles currently in more than 60 countries. For their headquarters in Barcelona, they are looking for new team members to join their journey to change the world.Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or send us your CV to be considered for other projects or future opportunities.