Requirements: English
Company: Grey Matter Recruitment
Region: Paris , le-de-France
This is a fantastic opportunity to represent an incredibly innovative and effective AI SaaS Customer Analytics and Engagement product and get exposure to an impressive roster of Global brands.
The Company
- AI Customer Orchestration & Marketing Automation SaaS
- $40m in VC funding
- Global Offices and Enterprise Customers
- Fantastic benefits and work-life balance
The Role
- Own CS strategy and best practices and set the standard for CS in the business
- Hands-on high-touch approach to Enterprise clients with a focus on retention and growth
- Ensure enterprise-level clients understand and make the best use of their data
Desired Skills & Experience
- Enterprise Account Management or Customer Success experience
- Commercial acumen - up-sell / cross-sell
- Marketing Automation / Customer Data / Customer Experience background