Purpose & Overall Relevance for the Organization:
To be responsible for and lead an efficient and cost-effective department process. Lead daily DC operations in a specific area (CDC Outbound, Manual Store & CDC Consumables) to ensure that tasks are completed efficiently, accurately, and on schedule. This role has the disciplinary responsibility and leadership for the team.
Main areas of responsibility:
People Management
• Building skills to coach, mentor and develop individual team members• Drive team and individual performance through the performance cycle and regular feedback• Be engaging with the ability to motivate others and create a sense of value and belonging• Creating a winning and inclusive culture• Promote a culture of continuous learning, where team members are encouraged to develop their skills and contribute to improvement projects.
Operational Management• Responsible for shipping in time and full (palett and parcel)• Participate in daily shift meetings to communicate goals, priorities, and current updates• Monitor real-time performance metrics and adjust staffing or workflow as needed to meet daily productivity and service level targets.• Actively participate in continuous improvement initiatives, working closely with the Area Manager to identify areas for improvement in efficiency, productivity, and cost-effectiveness.• Lead by example in promoting a safety-first culture, proactively addressing potential hazards, and implementing corrective actions when necessary.• Serve as the main point of contact for the Area Manager and other department leaders regarding operational updates, challenges, or improvement initiatives within your area.
Key Relationships:
• Area Manager• Operations team• Transport/Distribution (intern)• IT Department• Maintenance• Operations Support Team• Human Resources
Required education and experience/minimum qualifications: • Leadership: Ability to lead and motivate a team, with a focus on developing others and maintaining a high-performance culture.• Warehouse Management Systems: Experience in the use of business systems, such as SAP, WCS and Manhattan desirable• Problem Solving: Proactive in identifying issues, analysing root causes, and implementing effective solutions.• Collaboration: Ability to work effectively with peers and managers across different functions to achieve shared goals.• Language: Fluent in local language, English (advanced)• Can demonstrate experience in delivering to tight deadlines and managing customers’ expectations.• Minimum of 5 years Logistics/Warehousing experience• Minimum of 2 years management and leadership experience