Requirements: English
Company: Cyberr
Lead Servicing
Location: Bruxelles
Languages: French, English and Dutch fluent
Responsibilities:
- Accountable for the tribe vison and roadmap and rallies everyone behind it
- Foster an driving mindset in bringing new technologies such as GENAI and a strong sense of innovation as key enablers to transform the servicing strategy of the company.
- Engage the tribe in translating the vision into ambitious and actionable objectives and targets
- Navigate smartly through the governing mechanisms (RWP, QBR) to drive the implementation of that vision.
- Foster partnerships with other tribe leads to agree on common goals and priorities that serve the overall companys interest.
- Focus on value creation, growth and serving customers
- Accountable for achieving the tribe goals and managing allocated budget.
- At ease in juggling between short-term and long-term goals
- Be smart in prioritising work towards achieving results
- Create empowered teams and foster a co-accountable IT-business mindset
- Collaborate with chapter (area) leads to optimize tribe composition and resourcing based on QBR input
- Facilitate effective collaboration within this tribe and across tribes
- Empower and guide the product owners to provide day-to-day guidance on objectives, priorities, and tasks.
Profile :
- A proven track record with 8 to 10 years of experience in a leadership role including 5 years of experience in an IT environment
- A solid IT telco software development lifecycle knowledge. strong communication and negotiation skills combined with an analytical and problem solving mindset
- Servant leadership qualities and able to create enthusiasm and creativity with people
- At the same time, keep a close connection with the business evolution needs
- Solid experience working on projects that cover several organizations, segments, and feel comfortable in working in an Agile environment
Interested in this opportunity? Feel free to apply or send us your updated CV at anne-catherine.son@cyberr.ai and morgane.zimmer@cyberr.ai