Requirements: English, Dutch, French
Company: Undutchables
Region: Tilburg , North Brabant
As a key member of the Customer Support team for the French market, you will play an integral role in ensuring the seamless execution of daily operations. You'll be empowered to make timely decisions and contribute to maintaining a collaborative and high-performing team environment. Handle end-to-end order lifecycle, from entry to billing, using SAP Maintain ongoing communication with clients and internal sales teams to ensure clarity and alignment Delivery Oversight: Customer Relationship Management: Build and maintain strong commercial ties with customers in the Belgian market, in partnership with the sales team Be the first line of support for inquiries and complaints via phone or email Manage updates in the system related to customer profiles, product details, pricing, and promotions to support efficient operations Participate in ad hoc initiatives and projects aimed at enhancing customer satisfaction and team effectiveness At least 1 year of customer service experience is preferred. Dont have the experience but meet the language requirements? If you're a recent graduate with strong communication skills, we still encourage you to apply!~ Fluency in French at a C2 and English essential; proficiency in Dutch and/or Italian is a big plus. ~ Comfortable working with digital tools and systems, including Excel, Word and SAP Working conditions ~hybrid working: you can work 1 day from home after the first 3 months ~ 1 year contract, followed by a permanent contract Company description Our client is a leading lighting manufacturer, operating worldwide.