Requirements: English
Company: BP Energy
Region: Budapest , Budapest
Entity:
Finance
Job Family Group:
Finance Group
Job Description:
We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat and mobility to millions of people, every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We have a real contribution to make to the world''s ambition of a low carbon future. Join us, and be part of what we can accomplish together. You can participate in our new ambition to become a net zero company by 2050 or sooner, and to help the world get to net zero.
In Hungary, we operate bps Global Business Services organization which is an integrated part of bp. Our people want to play their part in solving the big complex challenges facing our world today and, guided by our bp values, are working to help meet the worlds need for more energy while lowering carbon emissions. In our offices in Budapest and Szeged, we work in customer service, finance, accounting, procurement, HR services and other enabling functions providing solutions across all of bp.
Join our team, and develop your career in an encouraging, forward-thinking environment!
Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better and how you can play your part in our world-class team?
Join our Team and advance your career as a
Planning & Performance Product Sustain Senior SME
In this role You will:
- Understand the bounds of GBS PPM Sustain Teams duties relative to other partners (I&E and PPM), and work with the GBS PPM Product Sustain Manager to resolve conflicts, as needed.
- Provide business and technical support (e.g. defect resolution, process training, etc.) to further PPMs Sustain delivery by either performing the necessary support tasks, or, when necessary, properly raising the matter based on the PPM Sustain and Product Support Models.
- Implement business and technical support pursuant to provided instructional materials.
- Perform all tasks within the required Service Level Agreements and pursuant to the defined support models.
- Work with GBS PPM Product Sustain Manager to establish and oversee prioritization of Product support activity (e.g., defects, enhancements, tasks).
- Work with PPM personnel to understand concerns or questions in furtherance of providing business and technical support.
- Assist GBS PPM Product Sustain Analysts and other Senior Analysts to resolve internal questions regarding PPM questions or concerns.
- Serve as intermediate customer concern point within the GBS PPM Sustain Team between GBS PPM Product Sustain Analysts and the GBS PPM Product Sustain Manager.
- Find opportunities for both GBS and PPM process improvement based on experience and takeaways, and raise them with the appropriate GBS and PPM personnel.
- As GBS Product Lead:
- Serve as main point of contact for PPM Product Team personnel as well as an escalation point for Product-specific inquiries, concerns, etc.
- Take ownership of GBSs Product-specific performance
- Work with the PPM Product Team, I&E, and GBS PPM Product Sustain Analysts to ensure Product is working as required and getting the support it demands pursuant to SLAs.
- Collaborate with PPM Product Owner to drive continuous improvement.
- Be responsible for all aspects of systems administration for SAP Analytics Cloud (SAC)
- Maintain system integrity between source systems WRE and IBP
- Manage the forecasting process by ensuring the driver-based data is available in SAC in a timely manner
- Support a global C&P businesses with queries, issues, and questions
- Be a subject matter expert (SME) in finance, SAP SAC, SAP BW
- Work with the global user community to define and deliver enhancements and improvements to the IBP platform
- Gather information and insights by building effective relationships with business partners and other key GBS contributors
- Participate and maintain the SAP SAC Super User network
- Work with the global team to understand issues and root cause solve on automated loads from source systems into WRE
- Write functional specs for all enhancements, performs testing and training
- Support SAC Strategy Positive Image, Lead on SAC projects
- Run reconciliation process for customer and products business,
- Run BAU SAC processes (Master Data, Data Control, System Set-up, SAC Testing, Recon)
What You will need to be successful:
- General technical knowledge, including a general understanding of product management c