Requirements: English
Company: microTECH Global LTD
Region: Isere , Auvergne-Rhne-Alpes
Equipment Service Technician France, Crolles (Onsite working required) MUST SPEAK FRENCH Provide first-line support in key operational activities such as installation, commissioning, maintenance, and troubleshooting of technical equipment. The technician plays a critical role in ensuring safety, quality, and high levels of customer satisfaction while actively developing technical skills and contributing to a collaborative team environment. Key Responsibilities: Independently perform installation, commissioning, maintenance, and troubleshooting tasks. Achieve a First-Time Fix Rate (FTFR) of over 95% while maintaining high customer satisfaction. Maintain accurate records using operational and service management tools. Configure, operate, and perform basic analysis using system software. Conduct basic fault-finding and escalate complex issues within agreed timelines and SLAs. Follow and promote health, safety, and environmental (HSE) best practices. Produce clear, concise service reports and submit operational data. Utilize internal processes and escalation channels as needed. Required Skills and Experience: Degree or formal qualification in mechanical, electromechanical, or electronic disciplines. Prior field service experience in a related or technical industry. Strong customer orientation and ability to align with internal procedures. Self-driven with good problem-solving and escalation judgment. Team player with mentoring capability. Good verbal and written communication in both local language and English. Ability to read technical drawings and use relevant software tools.