After Sales Engineer

gelderland, gelderland, the netherlands , Gelderland, Netherlands

Type: n/a

Category: Sales

Requirements: English
Company: Wijkamp Werkt B.V.
Region: gelderland, gelderland, the netherlands , Gelderland

Dumarey Green Power believes that it is unacceptable to waste energy.

Their mission is to produce energy storage systems for dynamic loads to deliver significant energy emission savings for a wide range of industries.

Dumarey Green Power has offices at the Silverstone Circuit in the UK and Duiven in The Netherlands and is part of the Dumarey Group, a family-owned Tier 1 manufacturer and integrator of full driveline solutions.

At Dumarey Green Power they produce energy storage and management hardware that helps their customers save money and CO2 across a wide variety of industries and end users. They work with small as well as very large organizations, offering a dynamic and interesting work environment.

This role is based on our office in Duiven, but will require extensive travel across the Benelux sales region, to their UK headquarters, and internationally.

After Sales Engineer

About the role

As an After Sales Engineer, you will play a crucial role in delivering exceptional customer service and technical support. You will be a key member of the Service Team, collaborating with engineers and customer support specialists to ensure the reliability and performance of Dumareys products.

Your Responsibilities

• Conduct Factory Acceptance Tests (FATs) to certify Dumarey products before deployment.
• Perform Site Acceptance Tests (SATs) at customer locations to ensure seamless installation and operation.
• Carry out repairs, modifications, maintenance, and testing at customer sites.
• Inspect products, diagnose malfunctions, and resolve issues according to maintenance plans.
• Ensure Dumarey products are maintained for optimal performance and safety, identifying wear, breakage, or potential hazards.
• Interpret technical drawings, diagrams, and documentation to perform tasks accurately.
• Utilize hand tools and measurement equipment for servicing and inspections.
• Prepare detailed reports, including inspection records, test results, and training documentation.
• Adapt to evolving situations, solve problems efficiently, and perform under pressure.

About You

As Dumarey operates in the international market, travel is an essential part of this role. When working at customer sites, you will be the face of Dumarey, liaising directly with clients. Strong communication skills in both Dutch and English (spoken and written) are required to effectively support customers both within the Netherlands and internationally.

Someone who is:

- Assertive, adaptable, and communicative, able to collaborate with customers and colleagues while standing firm when needed.

- Proactive and organized, able to bring structure to unstructured processes and work independently.

- Technically skilled and resourceful, able to diagnose and resolve issues effectively.

Job Requirements

• MBO Level 4 diploma in Electrical Engineering or a related field.
• 5+ years of relevant experience in electrical installations or maintenance.
• Experience in the energy sector is a strong advantage.
• Residency in the Arnhem region or willingness to relocate is preferred.
• Fluent in Dutch and English (spoken and written).

Dumarey Green Power offers

• Opportunity to lead the development on a new direct sales region
• A competitive Salary
• Pension contribution in line with Country of residence
• Private healthcare in line with Country of residence
• 25 days holiday, plus public holidays

Dumarey Flybrid is committed to equal opportunities, diversity, and inclusion for all, they will gladly make reasonable adjustments for applicants during their recruitment process to ensure that they attract and retain the best individual for the role.

Interested?

For more information, please call Edward Wijkamp at 06-10 33 96 51. You will receive a permanent contract at Dumarey Green Power.

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