Requirements: Dutch/Flemish Native speaker, English business fluent
Company: portugal.xpatjobs.com
Salary: 15200 + bonus + meal vouchers
Region: Lisbon
You want to be part of a multicultural team in a company which works alongside well-known brands?You want to relocate to the beautiful capital of Portugal Lisbon?Then this could be the perfect opportunity for you to have your experience of a lifetime!Your responsibilities and impact as Technical Support:Provide support on customers by responding to inbound requests + document relevant case informationAssist users with Pre-Sales, General Inquiries and technical support issues via phone/email/social media channelsAdapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/ecommerce reviews) channelsEnsure excellent customer satisfaction through responding in an appropriately and friendly mannerYou will work in a multicultural environment alongside a diverse teamSkills, qualifications and interests you need to succeed in this role:You are a native Dutch speaker (this is a must!) + you have good level of English You are looking for a job opportunity abroadYou are motivated and committed to your workYou have no troubles with writing in DutchYou are a team player and willing to work with many other nationalitiesSales/ Commercial background is a plusPrevious experience in Customer Service or credit recovery experience is a plusWhat is in it for you?CDI - 3 months of trial periodWorking hours: 40h/week, 5 days/week, Monday to Saturday (rotating shifts) 7 am to 7 pmA package in line with the market: 1100 gross / month x 14 months + up to 100 / month bonus + meal vouchers of 7.23 / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)If you live outside Portugal: reimbursement (up to 400) of initial flight ticket after 6 months within the company + 12 months of accommodation in shared flat provided by the company (rental fee to pay)Opportunity to be part of a challenging and fast paced environmentPossibility to collaborate with some of the biggest brands in the industryA multicultural and international environmentFully paid training, professional development and career evolutionYour Future Company.Started by two French entrepreneurs in the year 2000, this company has become an international Customer Experience Specialist. Currently, they are a global presence employing over 50.000 worldwide.In their international hub in Lisbon, they take care of customer service experiences on behalf of some of the worlds most progressive brands.Is this project is not for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.