Requirements: English
Company: Piwik PRO
Region: Wroclaw , Lower Silesian Voivodeship
Join our team at Piwik PRO, where we develop a privacy-focused analytics suite used by organizations around the globe. As an Account Manager, you''ll play a key role in building strong, long-term relationships with our clients - all while collaborating with experienced professionals and having a real impact on the direction of our product.
What to expect after submitting your resume:
- Introduction call with hiring manager (30 min.)
- Role-play interview with manager and account manager (90 min.)
- Decision and feedback
Joining us, you can expect:
- Salary: 8 500 - 15 000 PLN net (B2B contract)
- Development budget to refine your existing skills and acquire new ones
- Unlimited space for engagement, initiative, and direct impact on product and organizational growth (#youmakeimpact)
- Transparent internal communication broad insight into business performance, open team sprint reviews
- Tipper: Our internal appreciation and recognition tool earn widespread recognition and bonus MyBenefit points
- Private medical care (LuxMed)
- MyBenefit cafeteria
- A fully paid one-month sabbatical after every 5 years of collaboration
- Internal referral program with a rewarding bonus (5k) for successfully bringing skilled friends to the team
- Flexible working conditions and the possibility to work remotely from anywhere in the world full-time
- Psychological support whether you''re facing lifes challenges, unexpected difficulties, or simply want to grow personally, consultations with mental health experts from Wellbee are here for you
- A fantastic team and an exceptional atmosphere of collaboration
We need you to have:
- Excellent command of English (C1); German or French is a big plus
- Outstanding communication and relationship-building skills
- Experience in account management, customer service, or enterprise software sales (min. 1 year)
- Commercial acumen and negotiation skills
- Ability to understand business needs and propose value-adding solutions
- Strong organization skills
- Willingness to learn technical details of our product
- Exceptional time management skills
Wed love you to have:
- knowledge of digital marketing, web analytics, or marketing tools
- experience in Customer Support, Technical Support, Sales, or Implementation
Join our team at Piwik PRO, where we develop a privacy-focused analytics suite used by organizations around the globe. As an Account Manager, you''ll play a key role in building strong, long-term relationships with our clients - all while collaborating with experienced professionals and having a real impact on the direction of our product.
What to expect after submitting your resume:
- Introduction call with hiring manager (30 min.)
- Role-play interview with manager and account manager (90 min.)
- Decision and feedback
Joining us, you can expect:
- Salary: 8 500 - 15 000 PLN net (B2B contract)
- Development budget to refine your existing skills and acquire new ones
- Unlimited space for engagement, initiative, and direct impact on product and organizational growth (#youmakeimpact)
- Transparent internal communication broad insight into business performance, open team sprint reviews
- Tipper: Our internal appreciation and recognition tool earn widespread recognition and bonus MyBenefit points
- Private medical care (LuxMed)
- MyBenefit cafeteria
- A fully paid one-month sabbatical after every 5 years of collaboration
- Internal referral program with a rewarding bonus (5k) for successfully bringing skilled friends to the team
- Flexible working conditions and the possibility to work remotely from anywhere in the world full-time
- Psychological support whether you''re facing lifes challenges, unexpected difficulties, or simply want to grow personally, consultations with mental health experts from Wellbee are here for you
- A fantastic team and an exceptional atmosphere of collaboration
,[Take care of existing clients, Support them in getting the most out of our platform, Build long-term partnerships, understand client needs, and advise them on use cases, Spot opportunities for upsell and cross-sell within client organizations, Handle contract renewals and prepare tailored commercial proposals, Negotiate deals and close agreements based on client-specific sales plans, Act as the go-to escalation point for business-related issues, Coordinate with internal teams (Customer Support, Product, Implementation), Collaborate with Product and Marketing teams to advocate for client needs] Requirements: Use cases, Enterprise software Additionally: Sport subscription, Training budget